Successful submission

We will now ask some questions about obtaining product information and purchase discussions for Sugon servers.

Through which channels do you usually obtain information about Sugon servers? (Multiple choice)

How would you rate Sugon's performance in “obtaining product and purchase information”? (Rating)

In which aspects of obtaining product information does Sugon most urgently need to improve? (Multiple choice)

How would you rate Sugon's performance in the “purchase discussion” stage when buying Sugon servers?

In which aspects of purchase discussions does Sugon most urgently need to improve? (Multiple choice)

The following questions are about supply of Sugon server products.

How would you rate Sugon's performance in “supply and installation”?

In which aspects of supply and installation does Sugon most urgently need to improve? (Multiple choice)

We will now ask some questions about the after-sales service hotline.

How would you rate the performance of Sugon “hotline staff”?

In which aspects of hotline staff performance does Sugon most urgently need to improve? (Multiple choice)

The following questions are about dispatched after-sales repair.

How would you rate Sugon's performance in “on-site after-sales repair”?

In which aspects of on-site after-sales repair does Sugon most urgently need to improve? (Multiple choice)

We will now ask some questions about product quality.

How would you rate Sugon's “server product quality”?

Please recall the most memorable quality issue you encountered while using Sugon servers. The more detail, the better (optional)

How would you rate Sugon's “product stability”?

In which aspects of server stability does Sugon most urgently need to improve? (Multiple choice)

What mainly causes Sugon server failures? (Multiple choice)

How would you rate Sugon's “server maintainability/usability”?

In which aspects of hardware and accessory maintainability/usability does Sugon most urgently need to improve? (Multiple choice)

We would like to understand your overall impression of Sugon. There are no right or wrong answers; please respond based on how you feel.

Based on your organization's cooperation with Sugon this year, how would you rate overall satisfaction with Sugon?

How likely are you to recommend Sugon servers to other organizations/companies or friends?

In the past two years, how has your organization's purchasing of Sugon servers changed?

Which of the following domestically designed processor servers has your company purchased? (Multiple choice)

Which industry does your company/organization belong to?

What is your position?

Please leave your contact information so we can make targeted improvements (optional)