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Quality Philosophy
Performance Excellence Model
The company follows core quality-management principles and ISO 9001, focusing on customers, leadership, full participation, a process approach, improvement, evidence-based decisions and relationship management. It runs a performance-excellence model with eleven core concepts:
- aVisionary Leadership bCustomer-Driven Excellence cOrganizational and Personal Learning dValuing Employees and Partners
- eAgility and Flexibility fFocus on the Future gManaging for Innovation hManagement by Fact
- iSocietal Responsibility and Citizenship jFocus on Results and Creating Value kSystems Perspective
Quality Culture
We build a quality culture of “achieving for customers and pursuing excellence,” with Lean Six Sigma as the core of continuous improvement, and strengthen standards, technology, processes, tools and methods to mature the quality-management system.
Sugon’s quality culture is the shared quality awareness, values, policy, goals, beliefs and code of conduct formed over years of practice, advocated by leadership and widely recognized by employees.
Total Quality Management
The company has strong product R&D and quality-assurance capabilities. A high-level R&D team continuously develops high-quality products and solutions in advanced computing, data centers, cloud computing, big data and AI. Quality is designed in. We introduced an advanced PLM system and a Sugon-specific R&D quality model with strict process control and real-time monitoring, so issues are resolved quickly and teams collaborate efficiently. The R&D system uses strict defect-density management, a bug platform and multi-dimensional entry/exit reviews. Relying on strong technical capability, we have built national industrial design centers and engineering laboratories with advanced instruments and software for design, selection, simulation and testing.
